Shipping Policies & Delivery Time Estimates for Shipping Options


 UPS Ground Shipping Times Map from our region shown in yellow on the map.


Our warehouse is near Fort Worth, TX and we usually ship the same day if an order is received by 11am or the next day after we receive an order so most packages are delivered in a few days. Transit times for all carriers are shown in business days (not including day order ships). We will email you a tracking number for your package the day your order ships.

Our primary shipping carrier is United States Postal Service (USPS). We also use UPS as required for larger packages or as selected by a customer preference. Shipments to Alaska, Hawaii and Military APO/FPO are shipped by USPS Priority Mail.

US order shipping options are USPS Priority Mail or USPS Parcel Post or UPS Ground. International orders ship by USPS Global Priority Mail air service. UPS Standard To Canada ground service is available for Canadian customers.

Expedited Shipping Available by special request: by air service USPS Express Mail or UPS Overnight or 2-Day Air. Call us toll free at 682-229-8306 for expedited shipping service rates for your items.



USPS Shipping Times:

  • Parcel Post® (economy)    usually 5 to 9 days delivery.
  • Priority Mail® service    usually 2 to 4 days delivery to most areas.
  • Express Mail® service    usually 1 day to most cities; 2 days outside urban areas.

Shipping to Alaska, Hawaii and Military APO/FPO is by USPS Priority Mail.

Shipping Fragrance Fuel & Oil:
Carriers only permit us to ship fragrance lamp oil-fuel within the contiguous US by ground shipping, (excluding California due to CARB law in CA). Choose USPS parcel, UPS ground or UPS Standard To Canada. Flammable fuels are not allowed to ship by air, which includes USPS Priority Mail.


International Shipments:
We ship to Canada, Australia, Japan, United Kingdom and most of Europe. To check shipping rates, put the item in shopping cart, in the shipping estimator change the country, add your state/province and postal/zip code and click to get rates. If your country is not shown, you may send us an email with your full shipping address and postal code and we'll check if your location is an approved country by PayPal for shipping. The only shipping methods available for International are Global Priority Air Mail or UPS Standard to Canada ground service.
Customs Brokers, Duty & Taxes: International customers are responsible for all customs brokerage, duty and taxes assessed by their country and the carrier.


How to Check Shipping Rates Before Checkout:
To see shipping rate options, put the item(s) in the shopping cart, go to CART, click on SHIPPING RATES, click on drop down menu to select your country if different from the USA, and put in your state and zip code. There is also a shipping estimator just below the cart summary in the right column as soon as you add an item to the cart.
 

Gift Certificate Customers:
Electronic Gift Certificates are setup for to be emailed to the recipient are no charge for shipping. A Paper Gift Certificate is mailed to the recipient via US mail and has a $1.25 shipping charge.

Free Ground Shipping on orders over $99 containing only Skyros Designs items: applies to one shipment to one address in the Contiguous US to be shipped by our choice of ground service.   

Unless an order includes back-ordered items it will usually ship the same day or next day if received after 11am CST. Please remember to add 1 day to times shown on the map for the day your order ships. 

Returned Item(s): If a returned item causes the value of your original order to fall below a free shipping promotion, the applicable shipping amount for the order will be deducted from the credit for the returned item.